Billing Concerns

Depending on the services you receive at the Siteman Cancer Center, you may be billed by more than one institution. Washington University Physicians will charge for doctors' services. Barnes-Jewish Hospital and St. Louis Children's Hospital will charge for hospital stays and services provided by hospital staff members.

There are some payments that may be required from you at the time healthcare services are provided, such as insurance co-pays. If you have insurance coverage, your insurance carrier will be billed soon after services have been provided. If you have no insurance coverage, you will be responsible for payment. BJC HealthCare does offer financial assistance. Read the BJC HealthCare financial assistance policy here.

A Siteman Cancer Center financial specialist is available to answer questions about healthcare insurance and identify financial resources for expenses related to cancer treatment and care. For more information, call Rosalind Roberts at 314-454-8064 or e-mail her at rar6062@bjc.org.

For questions regarding bills, use the appropriate contact information below:

  • Washington University Physicians
    Call 314-935-0500 or toll-free 800-862-9980
    Online bill payment is available. For more information about this service, visit the Washington University Physicians website.

  • Barnes-Jewish Hospital
    Call 314-362-0710 or toll-free 800-833-0604
    Online bill payment is available. For more information about, visit the BJC HealthCare website.

  • St. Louis Children's Hospital
    Call toll-free 877-286-0083
    Online bill payment is available. For more information, visit the St. Louis Children's Hospital website.