Share Print

Barnard Health and Cancer Information Center (BHCIC) Job Description

Hours: 8 a.m. to 5 p.m. Monday to Friday

Responsibilities:

  • Provide excellent service for patrons who visit or call.
  • Greet visitors as they enter the BHCIC.
  • Assist patients, visitors and staff with pertinent educational materials and information.
  • Answer visitor questions and help them find information. When unable to provide information or service, refer visitors to a staff member.
  • Assist in answering the phone.
  • Provide directions or refer patrons to appropriate staff for directions.
  • Maintain activity log.
  • Schedule the BHCIC conference room as needed.
  • Register patients/staff for programs held in the BHCIC.
  • Assist with financial forms:
    • Give forms to patient.
    • Help patient complete forms as needed.
    • Provide completed financial assistance forms to the nurse.
  • Photocopy and fax as needed.
  • Fill literature racks with predetermined materials.
  • Maintain supply of educational materials by transferring them from the work room to the main area
  • Pick up mail from mail room and place it in appropriate mailboxes.
  • Assemble packets with predetermined materials.
  • Unpack boxes (brochures, nutrition supplements, etc.).
  • Assist with special events preparation as needed (conferences, marketing events, etc.).
  • Deliver monthly calendars to designated areas.
  • Provide inpatient services to inpatients.
  • Make deliveries as directed by staff, including taking informational brochures to inpatient areas.
  • Assist with library lending process.
  • Assist with other duties as designated.